Business class
Program for the professional development of managers
License No. PP 475,
Issued by Ministry of Education and Science, Republic of Latvia
Contents and duration of the program
„Business Class” is the first program in Latvia developed by business practitioners to improve the professional skills of managers. More than 500 managers have graduated this program to date. The 180 hours training program is practical and intensive. Managers study in small groups, acquiring critical skills over 5 months’ period. The program consists of 3 parts with a total of 14 modules:
Teaching methods and Training materials
The program is based on interactive teaching methods for adults – individual tasks, work in groups, case analyses, discussions, role-plays, video training, and work with projects.
Emphasis is on active involvement of participants, exchange of experience and viewpoints, and active application of knowledge gained by the participants.
Participants of the program receive study materials for each module, including participants’ workbook, relevant exercises and activities, as well as a list of related books, magazines, and web-sites.
Participants
While the study program is suitable for any manager, it is especially appropriate for:
- Managers with basic experience, but without higher business education;
- Managers desiring to improve their business knowledge and managerial skills quickly and effectively.
Benefits
Participants of the class will quickly and efficiently:
- Acquire topical and modern business knowledge,
- Improve their skills of employee management,
- Discover and develop their personality resources,
- Learn from the experience of business professionals,
- Be able to immediately apply acquired skills in their daily work.
Ensuring the effectiveness of training
Each participant is interviewed by the program manager about his current experience, knowledge, personal goals, and expectations, prior to the start of training,
The acquired knowledge or skills are tested at the conclusion of each module through the use of quizzes, role-plays, or presentations of individual tasks or group projects.
In addition, each participant creates his or her own development plan, summarizing the key learning points, defining the application to management tasks in the workplace, and identifying targets for follow-up after training.
Training fee is LVL 2600 + VAT or LVL 130 + VAT per training day.
! We offer flexible payment options!
Trainers
The trainers-consultants of Komercizglītības Centrs who have considerable business experience as well as academic education lead training modules. Regular feedback between the trainers and participants ensures an efficient study process.
Description of content
BUSINESS MANAGEMENT Lecturer/consultant: ILGA BERZKALNA or ANITA MEZINSKA
Duration: 1 day
Benefits to course participants:
• understanding of the organization as a deliberately formed system
• understanding of organization structure types
• understanding types of information flow within the organization
• insight into the balanced business planning process
• understanding the internal culture of the organization
Lecturer/consultant: ANITA MEZINSKA
Duration: 1 day
Benefits to course participants:
• understanding of the practical use of manager’s functions
• detection and investigation of own typical managing role
• in-depth understanding of the role and importance of the organization objectives
• understanding the basic principles of delegation
• improvement of the skills in solving problems and decision-making Lecturer/consultant: AGRIS LAPINS
Duration: 2 days
Benefits to course participants:
• essential understanding of management accounting and its use in decision making
• knowledge of the key management accounting and financial questions in order to provide effective control of finances within the company
• practical skills to deal with financial information
Lecturer/consultant: MARIS MILLERS
Duration: 1 day
Benefits to course participants:
• understanding about the company's analysis in creation of competitive advantages
• strengthening knowledge and skills about use of the strategic analysis tools (SWOT analysis, Boston Consulting Group (BCG) matrix, Business Excellence criteria)
• strategic target map (Balanced Scorecard) method for formulation the company’s objectives acquired
Lecturer/consultant: AGRIS GRAVA
Duration: 2 days
Benefits to course participants:
• assessment of organization and management skills in negotiations
• improvement of communication skills
• mastering the principal bargaining strategy and tactics
Lecturer/consultant: MARIS MILLERS
Duration: 1 day
Benefits to course participants:
• improved knowledge of project management and key terms and principles
• knowledge about the development program as an instrument for the implementation of changes
• renewed awareness of the general principles of change management and regularity analysis
• ability to analyze human behaviour and to understand the management role in preparation and implementation of changes
Lecturer/consultant: MARIS MILLERS
Duration: 1 day
Benefits to course participants:
• understanding of process management concepts and principles
• deeper insight into the different ways of describing the process and improvement of the process describing skills
• practical ideas, how managers can adjust and improve the company's activities using process management tools
• understanding the place and role of the process management in the enterprise management system and its relationship to other management disciplines
Lecturer/consultant: SANDRA LACE
Duration: 2 days
Benefits to course participants:
• ability to look at the personnel management from a bird's-eye view
• understanding of the role and responsibilities split between staff and every manager
• managing techniques of effective recruitment interview
• understanding the importance of the new staff integration and training and development needs and their realization
Lecturer/consultant: SANDRA LIEPA
Duration: 1 day
Benefits to course participants:
• understanding the work performance / performance management and the manager’s challenges in ensuring the outcome
• knowledge of the provisions to help achieve the desired results of the work
• understanding of the work negotiations as one of the work performance evaluation and / or employee development tool
Lecturer/consultant: ANITA MEZINSKA
Duration: 2 days
Benefits to course participants:
• understanding the team characteristics
• insight into the factors that determine the effectiveness of a team
• ability to identify and assess own role in a team
• insight into the management team-building fundamentals
• practical ideas how to manage and unite the team
• insight into self-leading team
• ability to apply the teamwork performance evaluation method (Team Score Card)
Lecturer/consultant: ANITA MEZINSKA
Duration: 1 day
Benefits to course participants:
• understanding the differences between manager and leader
• understanding the principles of leadership, which ensure achievement of the company's objectives
• practically applicable knowledge to improve your management style
• in-depth understanding of own personality and its impact on the achievement of the goals
Lecturer/consultant: AGRIS GRAVA
Duration: 1 day
Benefits to course participants:
• knowledge about aspects that decrease the work efficiency
• acquired time planning and management techniques by TIME / SYSTEM methodologies
• understanding the causes for irrational use and a waste of time, application of TIME / SYSTEM methodology for prevention
Lecturer/consultant: INA BALAMOVSKA
Duration: 2 days
Benefits to course participants:
• skills of effective presentation preparation
• improved public reasoning and presentation skills
• skills to convincingly answer the tough questions
• understanding of own personal body language, voice qualities and capabilities to manage them
Lecturer/consultant: AGRIS GRAVA
Duration: 2 days
Benefits to course participants:
- ability to determine own personality limitations and difficulties, which bring frustration and impede career development
- knowledge of the tactics to prevent the personality restrictions and difficulties
- ability to recognize in professional activity unused personal resources and find the effective way to use them
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